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Terms & Conditions

 

Terms and Conditions

Effective Date: 31 July 2025

Welcome to ShadedClae (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website, located at https://shadedclae.com (the “Site”), which is operated from Trinidad and Tobago. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Use of the Site

You must be at least 18 years old or have the involvement of a parent or guardian to use this Site. You agree to use the Site for lawful purposes only and not for any unauthorized or illegal activity.

2. Products and Orders

We offer handmade clay jewelry for sale through our Site. Due to the nature of handmade goods, slight variations in color, shape, or size may occur.

  • All product descriptions are as accurate as possible.

  • Prices are listed in Trinidad and Tobago Dollars (TTD) unless stated otherwise.

  • We reserve the right to change prices or discontinue products at any time without notice.

3. Payment

Payments are processed through secure third-party payment processors. By submitting your payment information, you authorize us to charge the applicable amount for your purchase.

4. Shipping and Delivery

We ship locally within Trinidad and Tobago and to select international destinations.

  • Shipping times may vary depending on your location.

  • Delays due to customs, natural disasters, or postal issues are not our responsibility.

  • You are responsible for providing accurate shipping information.

5. Returns and Refunds

Due to the handmade and personalized nature of our products, all sales are final. However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery at [insert email] with a photo and description of the issue. We’ll work with you to resolve the matter.

6. Intellectual Property

All content on the Site — including images, designs, text, logos, and products — is the property of ShadedClae and may not be used or reproduced without our written permission.

7. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages that may result from your use of the Site or from the purchase or use of any of our products.

8. Privacy Policy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect and use your personal information.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Trinidad and Tobago. Any disputes shall be resolved exclusively in the courts of Trinidad and Tobago.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site following any changes indicates your acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:

📧 support@shadedclae.com
🌐 https://shadedclae.com

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